WELLNESS, AI, AND CRISIS DISCLAIMER / LEGAL WAIVER
Last Updated: July 11, 2026
Effective Date: July 11, 2026
PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT LIMITATIONS, ASSUMPTION-OF-RISK TERMS, AND A RELEASE TO THE MAXIMUM EXTENT PERMITTED BY LAW.
1. NATURE OF THE SERVICE
Crualitics is a self-guided mental-wellness, personal-development, educational, journaling, reflection, meditation, assessment, goal-planning, and artificial-intelligence-assisted platform.
Crualitics is not a healthcare provider, medical practice, behavioral-health clinic, crisis center, emergency service, or licensed professional service.
2. CRUAL IS ARTIFICIAL INTELLIGENCE
CRUAL is an artificial-intelligence system, not a person.
CRUAL does not possess human awareness, clinical judgment, empathy, memory, intent, or professional licensure. Human-like language does not mean a human is speaking, supervising the exchange, or forming a professional relationship.
AI responses may be inaccurate, incomplete, inconsistent, biased, outdated, unsafe, or unsuitable. CRUAL may misunderstand facts, identity, tone, symptoms, risk, intent, or context.
3. NO MEDICAL OR MENTAL-HEALTH ADVICE
The Service does not provide diagnosis, prognosis, psychotherapy, counseling, treatment, medication advice, clinical monitoring, or professional medical or mental-health advice.
Information and exercises are general educational and wellness resources. They are not tailored clinical care and should not be used as the sole basis for health or safety decisions.
Do not start, stop, or change medication, treatment, therapy, or professional care because of the Service without consulting an appropriately licensed professional.
4. NO PROFESSIONAL OR PRIVILEGED RELATIONSHIP
Use of the Service does not create a therapist-client, doctor-patient, counselor-client, attorney-client, clergy-penitent, fiduciary, or other privileged professional relationship.
Communications with CRUAL are not protected by professional privilege merely because they concern personal or health-related matters.
5. NOT AN EMERGENCY OR CRISIS SERVICE
Crualitics is not designed or staffed to provide emergency assistance.
Cruality LLC does not continuously monitor conversations, journals, assessments, messages, devices, locations, or accounts. No employee is guaranteed to review content.
Do not use Crualitics as your method of requesting emergency help.
If you or another person may be in immediate danger, may attempt suicide or self-harm, may harm someone else, or needs urgent medical attention:
- call 911 or the applicable local emergency number;
- in the United States, call or text 988;
- go to the nearest emergency department; or
- contact a qualified local crisis service.
6. AUTOMATED SAFETY FEATURES
The Service may display crisis or safety resources based on automated detection or user input.
Automated safety features may fail to identify an emergency, may activate when no emergency exists, may respond late, or may provide resources that are unavailable or unsuitable in a particular location.
A displayed warning or resource does not mean that Cruality LLC has evaluated the user, accepted a duty to monitor, or guaranteed intervention.
Crualitics does not send unsolicited crisis-intervention SMS messages.
7. VOLUNTARY PARTICIPATION AND EMOTIONAL RISK
Journaling, reflection, meditation, assessments, truth-focused exercises, personal-development activities, and AI conversations may raise difficult memories, strong emotions, discomfort, disagreement, shame, anger, anxiety, sadness, or distress.
You control whether to begin, continue, pause, or stop an activity. You are responsible for using reasonable judgment, taking breaks, seeking support, and discontinuing use when appropriate.
8. USER RESPONSIBILITY
You remain responsible for:
- evaluating information before relying on it;
- making your own decisions;
- seeking qualified professional care;
- maintaining an appropriate personal safety plan;
- contacting emergency services when needed;
- avoiding activities that are unsafe for your condition or circumstances; and
- supervising a minor authorized to use the Service.
9. PHYSICAL ACTIVITIES AND MEDITATION
Some content may suggest breathing, movement, exercise, relaxation, or meditation.
Stop immediately if you experience pain, dizziness, breathing difficulty, panic, dissociation, worsening symptoms, or other concerning effects. Consult a qualified professional before participating if you have a medical, psychiatric, mobility, pregnancy-related, or other condition that may make an activity unsuitable.
Do not use meditation, breathing, or audio content while driving, operating machinery, or performing an activity requiring full attention.
10. THIRD-PARTY RESOURCES
The Service may identify hotlines, emergency services, professionals, websites, or other resources. Cruality LLC does not control or guarantee their availability, quality, accuracy, confidentiality, licensing, or suitability.
11. ASSUMPTION OF RISK
To the fullest extent permitted by law, you knowingly and voluntarily assume the ordinary risks associated with self-guided wellness activities, emotional reflection, meditation, and reliance on artificial-intelligence output, including the risk of emotional discomfort, misunderstanding, inaccurate information, and failure of automated safety features.
12. RELEASE AND WAIVER
To the fullest extent permitted by law, you release and waive claims against Cruality LLC and its officers, members, employees, contractors, licensors, and service providers arising solely from:
- ordinary risks knowingly assumed under this document;
- your reliance on AI or general wellness information contrary to the warnings provided;
- your failure to seek professional or emergency assistance; or
- your voluntary misuse of the Service.
This release does not waive claims that cannot lawfully be waived and does not release liability to the extent caused by gross negligence, willful misconduct, fraud, or other non-waivable conduct.
13. LIMITATION OF LIABILITY
The disclaimers and limitation-of-liability provisions in the Terms of Service apply to this document and are incorporated by reference.
14. MINORS
A parent or legal guardian who authorizes a minor between 13 and 17 to use the Service confirms that the guardian has reviewed this document with the minor, accepts it on the minor’s behalf, and will supervise use.
If the Service does not provide a functioning guardian-consent process, users under 18 must not be permitted to register.
15. ACKNOWLEDGMENT
By accepting this document, you acknowledge that:
- you understand that CRUAL is AI;
- the Service is not medical care, therapy, crisis intervention, or emergency monitoring;
- AI and automated safety features may fail;
- you are responsible for seeking professional and emergency help;
- you understand the risks of self-guided emotional and wellness activities; and
- you accept this document voluntarily.
16. CONTACT
Cruality LLC
Platform: Crualitics
Email: CrualityLLC@gmail.com